Managers

Organization: The Glynn Hospitality Group

Opportunity: General Manager

Communicates with:  Operations Manager

Who We Are...

We are proud to say that we have been a local hospitality institution since 1980. Family owned and operated; our neighborhood restaurants are applauded as some of Boston’s most iconic venues. With locations in the Back Bay, Financial District, Faneuil Hall, and the Rose F. Kennedy Greenway, great times and authentic New England encounters are always just steps away. We attribute our long-standing successes to our commitment to guest service, dedication to the employee experience, and consistently evolving our offerings. 

Who You Are...

You are outgoing, ambitious. You are a team player. You are a leader with a passion for building culture and further your team's careers. You are comfortable being in the spotlight. You are a hard worker, easy-going, and willing to learn. Ideally, you are passionate about providing warm hospitality to our guests. We believe in building relationships, not transactions.

As a General Manager…

You will lead your team day in and day out, building a fun and inclusive culture.   You will ensure your restaurant is operating at its best each day, keeping an eye on numbers, watching for new trends and ideas, and building new business. You have a passion for business, hospitality, and people. You will work with our head office events and sales team to execute memorable events for our clients. You will be the face of the restaurant in the community, having a strong sense of networking, marketing, and promotion is always an asset.

You Should Be Able To...

Play well with others and be a clear and consistent communicator. Be able to multi-task, be quick on your feet, adapt to ever-changing circumstances. Be able to remain calm under pressure, and work with a smile. Be able to take initiative, and most importantly, take pride in your role. 

Together We Will Be Successful When... 

• We all ‘get it’ that the guest is the job, the goal, and our primary focus – at all times.
• There is always a high degree of mutual respect exercised every day, every moment, every interaction.
• We do what we say. Go above and beyond what is expected. And consistently look for ways to support each other.
• Take responsibility in communicating expectations and needs to achieve goals and targets.
• Take responsibility in how our individual and collective behavior contributes to healthy working culture.
• Make relationship building a routine best practice. Applies to coworkers, superiors, vendors, and guests.
• Take ownership and respect the work environment including the proper management of equipment, tools, resources, monies, etc.
• We apply outstanding organizational and time management techniques. 
• We are consistent and diligent in our execution of job tasks and assignments.
• We are enthusiastic about representing the organization and in being an outgoing/responsible brand ambassador.
• We are positive, understanding, patient, and supportive.

Applicants, Ideally, Should Have...

• Experience managing a high-volume restaurant or bar
• Knowledge of food, wine, spirits, and beer
• An eye for detail
• A history of relationship building and networking
• You are passionate about sharing the best of Boston with locals and tourists alike
• TIPS certification

·Crowd Management certification is a benefit

Social Media Expert

Organization: The Glynn Hospitality Group 

Opportunity: Social Media Expert 

Communicates with: Director of Marketing & Events + Operations Team + Venue Management Teams

Who We Are...

We are proud to say that we have been a local hospitality institution since 1980. Family owned and operated; our neighborhood restaurants are applauded as some of Boston’s most iconic venues. With locations in the Back Bay, Financial District, Faneuil Hall, and the Rose F. Kennedy Greenway, great times and authentic New England encounters are always just steps away. We attribute our long-standing successes to our commitment to guest service, dedication to the employee experience, and consistently evolving our offerings.

Who You Are...

You are a creative thinker. You are a team player. You are comfortable interacting with guests. You are a hard worker, easy-going, and willing to learn. You keep up with social media trends and continuously apply these to your work. You are a skilled and creative writer. Ideally, you are passionate about the Food & Beverage industry and sincerely believe in shaping positive guest experiences.   We believe in building relationships, not transactions.

As the Social Media Expert…

You will manage the social media initiatives for our roster of restaurants, bars, and pubs, implementing strategies, creating content, and growing our followers and engagement, with the ultimate goal of creating new guests. You will foster relationships with guests, influencers, and partners to create a well-rounded digital experience for our current and future guests.

You Should Be Able To...

• Be able to multi-task, be quick on your feet, adapt to ever-changing circumstances. 
• Be able to remain calm under pressure, and work with a smile. 
• Create and curate valuable social media content in collaboration with the operations and marketing teams
• Identify and execute on opportunities to build relationships with relevant influencers
• Capture compelling photograph and video content
• Create digital content including photos, gifs and videos
• Draft written copy, create written content for blogs, posts, captions, and other digital media

·Be familiar with and/or understand all the nuisances of customer service and how to apply this knowledge to social conversations

Together We Will Be Successful When... 

• We work weekly with Event & Marketing Team and contribute to the growth of the department via new ideas & strategies 
• We apply outstanding organizational and time management techniques 
• We are enthusiastic about representing the organization and in being an outgoing/responsible brand ambassador 
• We are positive, understanding, patient, and supportive

Applicants, Ideally, Should Have...

• Excellent written and verbal communication skills
• Proficiency with photo and video editing software (Adobe CC, etc)
• Strong grasp of the English language and written composition
• Access to a working iPhone or similar device with access to social media
• Photography experience (food, lifestyle, venue), plating, composition, and editing
• An eye for branding, marketing, and visual design
• Ability to work a reasonable mix of nights, weekends, holidays, and events. Expect to work ‘hospitality hours’ 
• The ability to be flexible, mobile
• A reasonable ability to work what is generally considered a physically demanding job.
• Hospitality industry experience is an asset